Frequently Asked Questions

Find answers to the most common questions about Boost Course, our online courses, and how to get the most out of your learning experience.

General Questions

What is Boost Course?
Boost Course is an online learning platform that offers high-quality courses designed to help you develop valuable skills for your career. We work with expert instructors to create practical, engaging courses in various fields including technology, business, design, and more.
Who are the instructors?
Our instructors are industry professionals with extensive experience in their respective fields. They bring real-world knowledge and practical insights to every course, ensuring you learn skills that are immediately applicable in your career.
How do I choose the right course?
Consider your current skill level, career goals, and interests. Each course page includes detailed information about prerequisites, difficulty level, and what you'll learn. You can also contact us for personalized course recommendations.
Are there any prerequisites for courses?
Prerequisites vary by course. Some courses are designed for complete beginners, while others require basic knowledge in specific areas. Check the course details page for specific requirements before enrolling.

Course Access & Learning

How long do I have access to course materials?
Once you enroll in a course, you have lifetime access to all course materials. You can learn at your own pace and revisit content whenever you need to refresh your knowledge.
Can I learn at my own pace?
Yes! Our courses are designed for flexible, self-paced learning. You can study when it's convenient for you and progress through the material at a speed that works for your schedule and learning style.
What devices can I use to access courses?
You can access your courses from any device with an internet connection, including desktop computers, laptops, tablets, and smartphones. Our platform is designed to work seamlessly across all devices.
Do I get a certificate when I complete a course?
Yes, you'll receive a certificate of completion for each course you finish. This certificate can be added to your professional profile and demonstrates your commitment to continuous learning.

Enrollment & Support

How do I enroll in a course?
To enroll in a course, visit the course page and click "Contact for Enrollment" or reach out to us directly. We'll guide you through the enrollment process and answer any questions you may have.
What support is available during the course?
We provide comprehensive support including instructor guidance, technical support, and customer service. You can reach out with questions about course content or technical issues, and we'll help you succeed in your learning journey.
Can I get a refund if I'm not satisfied?
We want you to be completely satisfied with your learning experience. If you're not happy with a course, please contact us within 30 days of enrollment to discuss your concerns and potential refund options.
How can I contact support?
You can reach our support team via email at [email protected], by phone at +1 (212) 405-7389, or through our contact form. We typically respond to inquiries within 24 hours during business days.

Technical Questions

What are the technical requirements?
You need a device with internet access and a modern web browser. Some courses may require specific software, which will be clearly mentioned in the course requirements. We'll provide guidance on any necessary software installation.
What if I experience technical issues?
If you encounter any technical problems, please contact our support team immediately. We're here to help resolve any issues quickly so you can continue your learning without interruption.
Can I download course materials for offline viewing?
Course material availability for offline viewing varies by course. Some materials may be downloadable, while others require an internet connection. Check the specific course details or contact us for information about offline access.

Still Have Questions?

Can't find the answer you're looking for? Our friendly support team is here to help. Get in touch and we'll respond as quickly as possible.

Contact Support